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Shipping policy

Orders are processed within 3 business days. The delivery estimates below begin after your order has shipped.

Shipping Rates
  • Standard Shipping: $7 USD
  • Express Shipping: $15 USD
  • Free Standard Shipping: Orders of $79 USD or more

These rates apply to orders shipped to the United States, Canada, and Mexico. Available shipping options are shown at checkout.

Estimated Delivery Times

After your order has been processed, estimated delivery times are:

  • United States — U.S. warehouse: 3–5 business days
  • United States — other warehouses: 5–12 business days
  • Canada: 9–12 business days
  • Mexico: 12–15 business days
Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Address Changes

Please email us within 1 business day of placing your order. We will do our best to update the address before the order is processed or shipped.

Delivery Delays

Delivery may take longer during holidays, major sales, severe weather, or other circumstances outside our control.

If your tracking has not updated or your order is past the estimated delivery window, please contact us at service@lumibello.com.