We offer free standard shipping on U.S. orders of $79 or more. Orders under $79 ship for a flat $7 fee.

Yes. We ship to Canada and Mexico. Free shipping is available when your order reaches the destination-specific threshold shown at checkout. Shipping charges for orders below that threshold will also be displayed before payment.

Orders are usually processed within 3 business days. During major promotions or holiday periods, processing may take 7–15 business days.

Estimated delivery times after shipment are 3–5 business days within the United States, 7–12 business days to Canada and 12–15 business days to Mexico. These estimates do not include processing time and may be affected by carrier or customs delays.

Applicable duties and import taxes on orders shipped to Canada or Mexico are covered by Lumibello. If a carrier unexpectedly asks you to pay an additional customs charge, please contact us for assistance.

Please contact Lumibello if your tracking has not updated or your package appears delayed. We will investigate with the carrier and request expedited handling where possible. If the package is confirmed lost, we will offer a replacement or refund.

Once your order ships, we will email you a shipping confirmation with your tracking number and tracking link.

Please contact us as soon as possible, ideally within 1 business day of placing your order. We will do our best to update the shipping address, size, color or cancellation request. Once an order has entered processing or has shipped, changes cannot be guaranteed.

No. We do not currently accept preorders or backorders. If an item is unavailable, you can sign up for a restock notification on its product page.

Eligible items may be returned within 30 days of delivery. Please review our Returns & Exchanges page for eligibility, exclusions and return instructions before sending anything back.

Start with the product-specific size chart on the product page. You can also visit our Size Guide for general measurements. If your child is between sizes, use height as the main guide and check the fit notes on the product page.

No. For safety, choose the size that fits securely around the neck and arm openings and falls within your child’s current height and weight range.

Our fabrics are pre-shrunk, but bamboo and organic cotton may still experience slight shrinkage when exposed to high heat. Following the care label will help protect the fabric’s softness, shape and fit.

Machine wash cold on a gentle cycle with similar colors and a mild detergent. Tumble dry on low or air dry when possible. Avoid bleach, fabric softener and high heat. Always follow the product care label or visit our Care Guide for more details.

Some sold-out products may be restocked depending on availability, but restocks are not guaranteed. Enter your email on the product page to be notified if your preferred size or style becomes available again.

Our products are designed by Lumibello and responsibly made by manufacturing partners in China, Vietnam and India. The country of origin varies by product.

We do not add flame-retardant chemicals to our products. Our children’s products are tested for compliance with applicable U.S. safety requirements, including limits on lead and other regulated substances.

New email subscribers receive 15% off eligible full-price merchandise. There is no minimum purchase, and the discount code is valid for 7 days from the date it is issued. Gift cards, Final Sale items and other excluded products are not eligible.

No. Only one discount code can be used per order. Discount codes cannot be combined with other offers or promotions.

No. We do not offer price adjustments on orders placed before a promotion, sale or price change.

We accept major credit and debit cards through Shopify Payments, as well as PayPal, Apple Pay, Google Pay and Shop Pay. Available payment options may vary by device, browser or location.

All prices and charges on Lumibello are displayed in U.S. dollars (USD).